{"id":14388,"date":"2022-08-09T11:37:34","date_gmt":"2022-08-09T10:37:34","guid":{"rendered":"https:\/\/www.truckspares365.co.uk\/hub\/?page_id=14388"},"modified":"2022-08-11T11:11:56","modified_gmt":"2022-08-11T10:11:56","slug":"policies-faqs","status":"publish","type":"page","link":"https:\/\/www.truckspares365.co.uk\/hub\/policies-faqs\/","title":{"rendered":"Policies & FAQs"},"content":{"rendered":"

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FAQS<\/h2>\n

[\/et_pb_text][et_pb_accordion _builder_version=”4.17.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_accordion_item title=”How long for the parts to arrive from point of order?” open=”on” _builder_version=”4.17.6″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Most orders are delivered within the UK in 1-2 working days subject to our couriers.\u00a0<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Will I get a VAT invoice?” _builder_version=”4.17.6″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

A VAT invoice will be generated once your order has been completed and will automatically be emailed to you<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”What is the warranty on my purchase?” _builder_version=”4.17.6″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

We offer a minimum of 12 months manufacturers’ warranty on all of our parts, more about this can be read by reading our Warranties Policy page.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”What if the part arrives and it’s wrong?” _builder_version=”4.17.6″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

We make returns simple, let us know within 14 working days of placing your order and we will exchange or refund your order without any hassle.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”How can i make sure the part I am planning on buying fits my truck?” _builder_version=”4.17.6″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

We have an amazing vehicle registration search and a team of experts on hand to answer any questions, give us a call, WhatsApp, email or message us on live chat for any assistance you’d like.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”What’s the benefit of having an account?” _builder_version=”4.17.6″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

You will instantly gain access to discounted prices, and be able to track all of your orders at the touch of a button<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Who do I speak to if my order hasn’t arrived?” _builder_version=”4.17.6″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Reach out to us via WhatsApp, online chat or telephone and we will locate your parcel and raise a case with our courier to ensure your order reaches you.<\/p>\n

[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_text _builder_version=”4.17.6″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Policies<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.17.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.17.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_cta title=”Warranty Policy” button_url=”https:\/\/www.truckspares365.co.uk\/hub\/warranty-policy” button_text=”READ MORE” _builder_version=”4.17.6″ _module_preset=”default” background_color=”#232E5C” custom_button=”on” button_text_size=”17px” button_text_color=”#FFFFFF” button_bg_color=”#B62922″ button_border_color=”#B62922″ global_colors_info=”{}”][\/et_pb_cta][et_pb_cta title=”Terms & Conditions” button_url=”https:\/\/www.truckspares365.co.uk\/hub\/terms-conditions” button_text=”READ MORE” _builder_version=”4.17.6″ _module_preset=”default” background_color=”#232E5C” custom_button=”on” button_text_size=”17px” button_text_color=”#FFFFFF” button_bg_color=”#B62922″ button_border_color=”#B62922″ hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_cta][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.17.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_cta title=”Delivery Policy” button_url=”https:\/\/www.truckspares365.co.uk\/hub\/delivery-policy\/” button_text=”READ MORE” _builder_version=”4.17.6″ _module_preset=”default” background_color=”#232E5C” custom_button=”on” button_text_size=”17px” button_text_color=”#FFFFFF” button_bg_color=”#B62922″ button_border_color=”#B62922″ global_colors_info=”{}”][\/et_pb_cta][et_pb_cta title=”Privacy Policy” button_url=”https:\/\/www.truckspares365.co.uk\/hub\/privacy-policy-2\/” button_text=”READ MORE” _builder_version=”4.17.6″ _module_preset=”default” background_color=”#232E5C” custom_button=”on” button_text_size=”17px” button_text_color=”#FFFFFF” button_bg_color=”#B62922″ button_border_color=”#B62922″ global_colors_info=”{}”][\/et_pb_cta][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.17.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_cta title=”Refund Policy” button_url=”https:\/\/www.truckspares365.co.uk\/hub\/refund-policy\/” button_text=”READ MORE” _builder_version=”4.17.6″ _module_preset=”default” background_color=”#232E5C” custom_button=”on” button_text_size=”17px” button_text_color=”#FFFFFF” button_bg_color=”#B62922″ button_border_color=”#B62922″ global_colors_info=”{}”][\/et_pb_cta][et_pb_cta title=”Cookie Policy” button_url=”https:\/\/www.truckspares365.co.uk\/hub\/cookie-policy” button_text=”READ MORE” _builder_version=”4.17.6″ _module_preset=”default” background_color=”#232E5C” custom_button=”on” button_text_size=”17px” button_text_color=”#FFFFFF” button_bg_color=”#B62922″ button_border_color=”#B62922″ global_colors_info=”{}”][\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

FAQSMost orders are delivered within the UK in 1-2 working days subject to our couriers.\u00a0A VAT invoice will be generated once your order has been completed and will automatically be emailed to youWe offer a minimum of 12 months manufacturers’ warranty on all of our parts, more about this can be read by reading our […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"dipi_cpt_category":[],"class_list":["post-14388","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.truckspares365.co.uk\/hub\/wp-json\/wp\/v2\/pages\/14388","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.truckspares365.co.uk\/hub\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.truckspares365.co.uk\/hub\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.truckspares365.co.uk\/hub\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.truckspares365.co.uk\/hub\/wp-json\/wp\/v2\/comments?post=14388"}],"version-history":[{"count":0,"href":"https:\/\/www.truckspares365.co.uk\/hub\/wp-json\/wp\/v2\/pages\/14388\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.truckspares365.co.uk\/hub\/wp-json\/wp\/v2\/media?parent=14388"}],"wp:term":[{"taxonomy":"dipi_cpt_category","embeddable":true,"href":"https:\/\/www.truckspares365.co.uk\/hub\/wp-json\/wp\/v2\/dipi_cpt_category?post=14388"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}